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PaperGuru · Terms

Terms & Conditions

These terms explain the rules for using PaperGuru, accessing preparation material, creating an account, taking online tests and purchasing digital resources.

Last updated: 27 September 2026

1. About PaperGuru

PaperGuru is an independent educational preparation platform. PaperGuru is not a government department, recruitment commission or official examination authority unless expressly stated for a specific service. Sample papers, practice tests and AI-assisted content are preparation resources and are not a guarantee of examination questions, marks, selection or employment.

2. Acceptance of these terms

By accessing or using PaperGuru, you agree to these Terms & Conditions, the Privacy Policy and the Refund Policy. If you do not agree with these terms, please do not use the paid services.

3. Accounts and passwords

Some PaperGuru features require an account. You are responsible for providing accurate information, keeping your password confidential and notifying us if you suspect unauthorised access. Passwords are case-sensitive. Do not share your PaperGuru account with other people.

4. Free sample papers

Eligible free PDFs may be downloaded without an account. Free material is provided for personal exam preparation. Users must not resell, redistribute, mirror, scrape or commercially republish PaperGuru PDFs without written permission.

5. Paid sample papers and digital access

Paid products are digital preparation resources. A successful purchase gives the purchasing account the access described on the relevant product page, including My Library access where offered. Access may be protected by account authentication and purchase verification.

Prices, included PDFs, question counts and duration are displayed on the relevant product page. PaperGuru may correct genuine listing or technical errors and will communicate with affected customers where necessary.

6. Online practice tests

Online tests may use timed sessions, MCQs, negative marking and exam-style scoring. The applicable rules shown before or during the test govern that attempt. Results are intended for practice and self-assessment. PaperGuru does not represent practice scores as official examination results.

7. Content quality and exam information

PaperGuru aims to create useful, accurate and exam-relevant preparation content. However, official syllabi, patterns, dates and recruitment rules can change. Users should verify important official information with the relevant examination authority. AI-assisted material may contain errors and should be reviewed as preparation material rather than treated as an official source.

8. Intellectual property

Unless otherwise stated, PaperGuru branding, website design, original sample questions, explanations, software, graphics and other original content belong to PaperGuru or its licensors. You may use purchased material for your personal preparation, but you may not reproduce, sell, publish, upload to another platform, train a competing dataset on, or commercially distribute it without permission.

9. Payments

Payments may be processed by third-party payment providers such as Razorpay. You agree to provide accurate payment and billing information. Payment credentials are handled by the payment provider according to its applicable terms and security practices.

10. Refunds

PaperGuru has a customer-friendly refund commitment. Please read the Refund Policy for the procedure and conditions for requesting a full refund.

11. Prohibited use

  • No unlawful, fraudulent or abusive use of the platform.
  • No account sharing intended to bypass purchase controls.
  • No automated scraping, bulk downloading or attempts to bypass security.
  • No redistribution or commercial resale of PaperGuru digital material without permission.
  • No attempts to interfere with the website, payment systems, APIs or databases.
  • No uploading or submitting content that infringes another person's rights or violates applicable law.

12. Suspension or termination

PaperGuru may suspend or restrict access where necessary to protect users, prevent fraud or abuse, investigate security incidents or comply with applicable law. Where practical, we will provide an explanation and a route to contact support.

13. Third-party services

PaperGuru may rely on services such as Supabase, Vercel, Razorpay, email providers, analytics providers and other infrastructure partners. Their services may be governed by their own terms and privacy policies.

14. Changes to the service

PaperGuru may add, remove or modify features, content, exam categories and pricing as the platform evolves. Material changes to these terms will be published on this page with an updated date.

15. Applicable law and consumer protection

PaperGuru intends to operate in accordance with applicable Indian laws, rules and regulations, including applicable consumer-protection and e-commerce requirements. Nothing in these terms is intended to exclude or reduce any consumer right that cannot lawfully be excluded.

16. Contact and grievances

For support, complaints, privacy requests or refund requests, contact paperguru@outlook.in. We aim to handle genuine user concerns fairly and transparently.